Privacy Policy
Last updated: June 2, 2026
This Privacy Policy explains how we collect, use, and protect your information when you use Nestlio (the "Service").
1. Information We Collect
Account Data
When you create an account, we may collect information such as your email address, user ID, name, account type (housing seeker or agent), and other information necessary to provide the Service.
Housing Requests and Listings
We collect information you submit through the Service, including housing requests, property information, location preferences, budgets, move-in dates, messages, and other content you choose to provide.
Communications
We collect messages and communications exchanged through the platform in order to provide the Service, ensure platform functionality, investigate abuse, and maintain security.
Usage Data
We may collect non-sensitive analytics data, including page visits, feature usage, approximate timestamps, browser type, device information, and technical performance data.
2. How We Use Your Information
We use your information to:
- Provide and operate the Service.
- Match housing seekers with agents and housing opportunities.
- Manage user accounts and platform functionality.
- Improve platform performance and user experience.
- Prevent fraud, abuse, spam, and unauthorized activity.
- Communicate with users regarding their accounts and platform activity.
- Comply with legal obligations.
3. Payments
If paid features are offered, payments may be processed by third-party payment providers such as Stripe. We do not store or have access to your full payment card information.
4. Service Providers
We may use trusted third-party service providers to help operate the Service, including hosting providers, authentication providers, analytics providers, email providers, and payment processors. These providers may process information solely for the purpose of providing services on our behalf.
5. International Data Transfers
Our infrastructure and service providers may operate in multiple countries. As a result, your information may be processed outside your country of residence. We take reasonable measures to ensure appropriate safeguards are in place to protect your information.
6. Data Retention
We retain account information while your account remains active.
Housing requests, listings, messages, and related platform content may be retained for operational, legal, security, and business purposes. We may delete, anonymize, or aggregate information when it is no longer required.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, update, or request deletion of your data. To exercise these rights, contact us at:
We may request identity verification before processing requests.
8. Children's Privacy
The Service is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
9. Security
We implement reasonable technical and organizational measures designed to protect your information.
However, no method of transmission or storage can guarantee absolute security.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When material changes are made, we will update the "Last updated" date at the top of this page.
11. Data Controller
This Privacy Policy is provided for informational purposes only and does not constitute legal advice.